Refund, Cancellation & Delivery Policy
Last updated: 10 November 2026
Delivery
Select-Resume is a digital service. Purchased credits are added to your account instantly after a successful payment (occasionally up to 15 minutes). Nothing is shipped physically. If credits don't appear within 1 hour, email chintan.gala@shunyatattva.com with your payment ID.
Failed generations
If a resume or cover letter fails to generate, the credit is returned to your account automatically.
Refunds
- Unused packs: you can request a full refund within 7 days of purchase if none of the credits from that pack have been used.
- Partly used packs: credits already used are non-refundable. We may refund the unused portion at our discretion.
- Quality issues: if a generated resume is clearly broken or unusable, contact us and we'll restore the credit.
Approved refunds are issued to the original payment method within 5–7 working days.
Cancellation
There are no subscriptions, so there is nothing to cancel. You can stop using the service at any time; unused credits remain in your account.
How to request
Email chintan.gala@shunyatattva.com from your account email with your payment/order ID.